Deliveries and Freight Forwarding

DHL Trade Fairs and Events (UK) Ltd has been appointed official forwarding agency for this congress.  All deliveries to the congress must be made using this agency IN ADVANCE. Please note the Venue will not accept any deliveries before or during the event. 

Deadlines:

Please use the DHL Order Forms and book no later than 27 September 2024.

For bag inserts this must be with DHL by 4 October 2024

Any queries relating to deliveries and freight forwarding should be sent to DHL directly ([email protected]). DHL will deliver your shipment, to your stand or room, if this is booked via them.

DO NOT SEND DELIVERIES DIRECTLY TO THE VENUE. The Organisers and Venue will not accept deliveries and take no responsibility for shipments made directly to the Venue (and not via DHL) nor for the moving of such onto your stand or hospitality room. If you wish DHL to assist onsite, there will be a charge made for this by DHL.

Trolleys & Fork Lift Hire

There are no trolleys or Fork Lifts available for use. You will need to contact DHL to book if you require these services or equipment ([email protected]).

Returns

Please ensure that all returns are labelled clearly with your company name and delivery address as well as the name and contacts for the courier company. Collections should be arranged for Tuesday 15 October 2024 between 17:00 and 23:00 NOT the following day as there is no storage facility available and items will not be kept.