Additional services

All services, catering, decoration, hostesses, cleaning, AV and IT can be ordered via email, there is further information on this on the dates and deadlines page.  

Late Orders

Orders made after the deadline dates cannot be guaranteed. Late orders received after the deadlines or during the set-up period will be fulfilled in accordance with time and capacity. Late order fees may apply. 

On-Site Orders

Services ordered during the set-up period, the congress live days or when the event is over, will be provided only according to the availability of the respective work persons and/or materials. Implementation of requirements made after the deadline and on-site orders can take longer than normal orders.  We therefore recommend placing all orders before the deadline!

Badge Scanners/Lead retrieval

Lead retrieval for exhibition stands is available to book. This can be done via the BioSciSPEX portal. The cost of lead retrieval is £800 per stand (+ VAT).

Catering

The ACC is the sole purveyor of food and beverages at the venue and, as such, has the sole right to provide food and drink (alcohol or otherwise) for consumption on stands and in offices.  Except by written permission of the caterers no company or individual may bring any food, drink or catering equipment into the exhibition for distribution. Exhibitors wishing to offer refreshments, snacks or alcoholic beverages on their stand will need to order these via email to Peter Taylor - [email protected]. These orders must be pre-paid by credit card.

Please take a look at the below link, which has a menu as well as some guidance about requirements for external food and drink.

Joint Irish UK Endocrine Meeting ICC Stand & Sponsor Hospitality Guide Oct 2024 (qwilr.com)

If you are planning to serve any hot items, you will be required to have a carpet with tetrapak paper/foil underneath the carpet in order to prevent any liquids/fats/oils getting into the floors of the venue.

Please note that samples should be no more than:

Food to be served to delegates must meet the following requirements:

1. all hot food must be kept above 63⁰C
2. all cold food considered to be high risk e.g. dairy foods should be kept under refrigeration at a temperature not exceeding 5⁰C
3. all frozen food to be stored with the freezer operating at not less than -18⁰C
4. a probe thermometer to be provided and temperatures of food recorded regularly

Power supply is available 24 hours for refrigeration/food storage etc.

Cleaning

Please see the form from the Dates, Deadlines and Forms page of the manual. This will need to be completed and sent back to the venue.

Furniture

There is no furniture supplier appointed this year.

Fork Lift Truck Hire

Any Company requiring fork lift hire this service should contact DHL Trade Fairs and Events (UK) Ltd ([email protected]). 

Storage 

Please note that there are no storage facilities available in the exhibition hall or congress venue. Please ensure that all boxes and packing materials are removed from the exhibition area once your stand set up is complete. Companies requiring offsite storage should arrange this directly with DHL Trade Fairs and Events (UK) Ltd ([email protected]). 

Event Services

There are event services such as water and waste disposal, however the venue must be informed in advance in order to check the suitability of the request. Please see the form from the Dates, Deadlines and Forms page of the manual. This will need to be completed and sent back to the venue.

If you are likely to have large volumes of waste during build or breakdown a skip for this must be arranged in advance and supplied and removed by you.  Please note that the venue will remove small waste items such as paper and plastic wrappings, however they cannot remove large waste items.

Note: Should any excess waste be left behind, the relevant removal fees will be charged to the responsible exhibiting company or contractor.